One number. That's it.
Use your TikTok Shop order number. No sign-up or extra details.
care. Product Support
Good care.
Great peace of mind.
Your product deserves a little extra care.
Register your warranty with just your order number.
No account neededNo personal detailsAlways free
Let's get you covered.
One order number. That's all it takes.
Feedback is optional and never affects your warranty.
Give it a try.
Test registration, coverage and feedback with this demo order.
580123456789012345Simple from the start.
Less paperwork. More peace of mind.
Your coverage, on hand.
Come back anytime to check your warranty with the same order number.
A team that listens.
Share your experience, ask a question, or find help with your product.
A little help goes a long way.
Questions or something not quite right? We're here to help you find the next step.
A few good questions.
Where can I find my order number?
- Open TikTok and go to Shop or Your orders.
- Select the product you purchased from our store.
- Open Order details and copy the order number.
Use your order number, not the tracking number. Menu names may vary by country and app version.
Do I need to share personal information?
No name, email, phone number or address is required. Your order number identifies your warranty, so keep it private.
Does feedback affect my warranty?
No. Feedback is voluntary and all ratings are welcome. Skipping feedback or sharing a concern never changes your coverage.